Dawn Richards – CEO, DRA Consulting

Welcome to DRA CONSULTING’s website.

As one of the leading Customer Care Consultants in the Caribbean, we enjoy working with organizations that are committed to bringing their standard of customer service up to world class.

We are proud to be associated with some of the leading organizations in the insurance, investment, retail, entertainment and food service sectors. Through our website, we provide both information on our organization, as well as updates on practical techniques that can be utilized by all companies to improve their customer service standards. So, we are happy that you chose to visit us and we look forward to serving you in the future.